This Privacy Policy describes how e66bet — Sports Betting and online casino platform available at https://e66bet.best — collects, processes, stores, and protects the personal data of its players. This Policy applies to every interaction you have with the platform: registration, Pix deposits, Sports Betting, casino games, support contacts, and general site browsing. By creating an e66bet account, you confirm that you have read and understood this Policy and agree to the processing of your data as described herein.
Legal basis: All personal data processing carried out by e66bet is grounded in the General Personal Data Protection Law (LGPD – Law No. 13,709, of August 14, 2018). e66bet upholds the principles of purpose limitation, adequacy, necessity, free access, data quality, transparency, security, prevention, non-discrimination, and accountability as set out in the law.
1. Data Controller
The controller responsible for processing personal data collected by the e66bet platform is the company operating the website https://e66bet.best. For any questions related to the processing of your data, you may contact our Data Protection Officer (DPO) directly by email at privacidade@e66bet.best or through general support at suporte@e66bet.best.
E66bet acts as the data controller for information you provide directly (such as your name, CPF, and email at registration) and as a data processor for information handled on behalf of third parties when required to deliver services — for example, data passed to payment processors to facilitate deposits and withdrawals via Pix, bank slip, or credit card.
2. What Data We Collect
2.1 Data You Provide Directly
When you create your account and use the e66bet platform, you provide us with the following information:
- Registration data: full name, CPF, date of birth, email address, mobile number, and residential address.
- Identity verification data: a copy of an official ID (national ID card, driver's license, or passport) and proof of address, requested when processing withdrawals or in situations requiring verification under applicable regulations.
- Financial data: information required to process deposits and withdrawals — such as your Pix key, credit or debit card details (truncated number, card brand, expiration date), and bank details for wire transfers. e66bet does not store your full card number; it is processed directly by the payment processor.
- Communications: messages exchanged with support via live chat, email, or WhatsApp.
2.2 Automatically Collected Data
When you access and browse the e66bet platform, we automatically collect:
- Usage data: pages visited, games accessed, bets placed, session times, and interactions with the interface.
- Technical data: IP address, browser type and version, operating system, screen resolution, device identifier, and approximate geolocation data (state/city, without precise coordinates).
- Cookies and similar technologies: as described in section 7 of this Policy.
2.3 Data and Purposes Summary
| Data Category |
Examples |
Primary Purpose |
| Identification |
Full name, CPF, date of birth |
Account Registration and Identity Verification |
| Contact |
Email, phone number, address |
Communications & Support |
| Financial |
Pix key, card (truncated) |
Process deposits and withdrawals |
| Documents |
National ID, driver's license, proof of address |
KYC Verification and Fraud Prevention |
| Technical |
IP address, device, browser |
Security and fraud prevention |
| Behavior |
Games, betting, sessions |
Personalization and responsible gaming |
3. Purposes of Data Processing
E66bet processes your personal data exclusively for the following purposes:
- Account management: create, maintain, update, and close your account on the platform; verify your identity; manage your preferences and settings.
- Transaction processing: process deposits via Pix, bank slip, credit and debit card, PicPay, Mercado Pago, and TED; record withdrawals; maintain financial history.
- Service delivery: provide access to platform features — Sports Betting on the Brasileirão, Copa do Brasil, Libertadores, MMA, NBB, and other competitions; casino games including slots, crash games, bingo, and live casino.
- Customer Support: respond to your messages, resolve issues, and handle complaints via live chat, email, and WhatsApp.
- Fraud prevention and security: detect and prevent unauthorized access, money laundering, multi-account use, and other activities prohibited under the Terms and Conditions.
- Compliance with legal obligations: meet regulatory requirements, report to COAF (Brazil's Financial Activities Control Council) when required by law, and comply with judicial or administrative orders.
- Responsible gambling: monitor behavioral patterns to identify signs of problem gambling and trigger protective tools when necessary.
- Platform improvement: analyze usage data in aggregated and anonymized form to improve the player experience, fix bugs, and develop new features.
- Marketing communications: send promotions, offers, and news from e66bet — only with your express consent, which can be withdrawn at any time in your account settings.
4. Legal Bases for Processing
Every data processing activity carried out by e66bet is grounded in at least one of the legal bases set out in the LGPD:
- Contract performance (art. 7, V): processing is necessary to fulfill the contract established when you create an account — that is, to provide the betting and casino services you requested.
- Compliance with a legal obligation (Art. 7, II): certain processing activities are required by law, such as retaining financial records for tax purposes and reporting suspicious transactions to COAF.
- Legitimate interest (Art. 7, IX): we use data for purposes such as fraud prevention, platform security, and risk analysis, provided your fundamental rights and freedoms are not adversely affected.
- Consent (art. 7, I): for sending marketing communications and using non-essential cookies, we request your express consent, which may be withdrawn at any time.
A note on consent: You may withdraw your marketing consent at any time by clicking "Unsubscribe" in our emails or through your account settings. Withdrawing consent does not affect the lawfulness of any processing carried out before the withdrawal.
5. Data Sharing with Third Parties
E66bet never sells your personal data. Data sharing occurs only in the situations described below, all with an adequate legal basis and contractual guarantees of protection equivalent to those set out in this Policy:
5.1 Essential service providers
- Payment processors: to enable deposits via Pix, boleto, credit and debit cards (Visa, Mastercard, Elo), PicPay, Mercado Pago, and TED transfers, we share only the data strictly necessary with the operators involved in each transaction.
- Casino game providers: Pragmatic Play, NetEnt, Play'n GO, Microgaming, Spribe, and other providers receive minimal technical data (anonymized session identifier) to correctly display and record games.
- Identity verification services (KYC): to verify documents and prevent fraud, we may use specialized platforms that process your documents securely and in encrypted form.
- Cloud infrastructure providers: we store data on servers that meet high security standards. These providers act as processors and are not authorized to use your data for their own purposes.
- Customer support platforms: live chat and email tools used by our customer support team.
5.2 Legal and Regulatory Obligations
E66bet may be required to share data with public authorities — such as COAF, the Federal Revenue Service, the Judiciary, or other regulatory bodies — when there is a lawful legal or judicial order. In such cases, we share strictly what is requested and document the request internally.
5.3 What We Never Do
- We do not sell your data to advertisers or marketing companies.
- We do not share your betting or gaming history with insurers or employers.
- We do not grant access to your account or financial data to commercial partners that are not essential to delivering the contracted services.
6. Storage, Retention and Security
6.1 Where your data is stored
E66bet data is stored on servers protected by strict physical and logical access controls, including firewalls, intrusion detection systems, automatic backups, and incident recovery processes. We use cloud infrastructure providers with internationally recognized security certifications.
6.2 How Long We Retain Your Data
Personal data is retained for as long as your account remains active. After account closure — whether at your request or by e66bet — data is kept for the following minimum periods required by law:
- Financial and transactional records: minimum of 5 years, in compliance with Brazilian tax legislation and Central Bank of Brazil regulations.
- Identity verification records (KYC): minimum of 5 years after the end of the relationship, in accordance with anti-money laundering regulations.
- Access and security logs: minimum of 6 months, as required by the Brazilian Internet Civil Rights Framework (Law No. 12,965/2014).
- Support communications: retained for up to 2 years for quality control and dispute resolution purposes.
6.3 Technical security measures
- 256-bit SSL/TLS encryption on all communications between the client and our servers.
- Two-factor authentication (2FA) available and recommended for all players.
- Anti-fraud monitoring systems with real-time behavioral analysis.
- Access control based on the principle of least privilege — only employees who need the data to perform their duties are granted access.
- Penetration testing and security audits conducted periodically by specialized external teams.
In the event of an incident: If e66bet identifies a security incident that may affect your data, we will notify you and the National Data Protection Authority (ANPD) within the timeframes required by the LGPD, with clear information about what happened and what measures were taken.
7. Cookies and Tracking Technologies
The e66bet platform uses cookies and similar technologies to ensure the site functions correctly, enhance your experience, and — with your consent — personalize content and analyze usage patterns.
7.1 Types of cookies used
- Essential cookies: required for the platform's core functionality — session authentication, security, and basic preferences. They cannot be disabled without affecting your ability to use e66bet.
- Performance cookies: collect aggregated data on how players navigate the platform in order to identify technical improvements. No personally identifiable information is collected.
- Functionality cookies: remember your preferences — such as language and display settings — to personalize your experience.
- Analytical cookies: used with your consent to understand overall user behavior and improve the platform. Data is processed in anonymized form.
7.2 How to manage cookies
You can manage your cookie preferences at any time through your browser settings. Most modern browsers allow you to block or delete cookies — refer to your browser's instructions for details. Please note that disabling essential cookies may prevent the e66bet platform from functioning properly.
8. Your Rights as a Data Subject
The LGPD grants you — as the owner of your personal data — a set of rights that e66bet is committed to upholding in full. Here is what they include:
1
Access
You may request confirmation that your data is being processed and obtain a full copy of the information e66bet holds about you.
2
Correction
If any of your information is incorrect, incomplete, or out of date, you can update it directly in your account settings or by contacting our support team.
3
Anonymization or Deletion
You may request the anonymization, blocking, or deletion of unnecessary data — subject to legally mandated retention periods.
4
Portability
You may request the transfer of your data to another service or product where technically feasible and subject to trade secret protections.
5
Objection
You may object to processing carried out on the basis of legitimate interest, such as the sending of marketing communications, at any time.
6
Sharing Information
You have the right to know which public and private entities e66bet has shared your personal data with.
To exercise any of these rights, please contact our DPO by email at privacidade@e66bet.best or via support at suporte@e66bet.best. We respond to all requests within 15 business days, as required by the LGPD. If you are not satisfied with our response, you may file a complaint directly with the National Data Protection Authority (ANPD).
9. Minors
The e66bet platform is intended exclusively for users aged 18 and over who reside in Brazil. We do not knowingly collect personal data from minors. If we identify that an account was created by a minor — whether through false information provided at registration or by other means — we will immediately close the account, refund any legitimate deposit balance, and delete all personal data associated with that minor.
If you suspect a minor is using the e66bet platform, please contact us immediately at suporte@e66bet.best or via live chat. We take this matter with the utmost seriousness, in line with our commitment to responsible gambling.
10. International Data Transfer
Some service providers used by e66bet — such as cloud infrastructure platforms or international casino game providers like Pragmatic Play and NetEnt — may process data on servers located outside Brazil. When this occurs, e66bet ensures the transfer is covered by specific contractual clauses that impose on the recipient the same level of protection required by the LGPD, in accordance with art. 33 of Law No. 13,709/2018.
E66bet does not transfer data to countries that do not offer a level of personal data protection adequate to Brazilian law, except where specific contractual safeguards have been agreed upon in advance.
11. Changes to This Privacy Policy
E66bet may update this Privacy Policy periodically to reflect changes in data processing practices, applicable legislation, or the services offered. When we make significant changes, we will notify you in advance by email or through a prominent notice on the platform.
The date of the last update is always shown at the top of this page. Continued use of the e66bet platform after a revised version is published constitutes acceptance of the changes. If you disagree with the changes, you may close your account following the procedure described in our Terms and Conditions and request the deletion of your data.
Current version: This Privacy Policy was last updated on January 2026 and is compliant with the LGPD (Law No. 13.709/2018) and other regulatory standards applicable to the digital entertainment market in Brazil.
12. How to Reach the DPO and Support
For any questions, requests related to your personal data, or to exercise your rights as a data subject, you may contact e66bet through the following channels:
- Data Protection Officer (DPO): privacidade@e66bet.best — exclusively for data protection and LGPD matters
- General support: suporte@e66bet.best — available 24 hours a day, 7 days a week
- Live chat: available directly on the e66bet platform, with human support in Portuguese
- WhatsApp: available in the e66bet support center, in Portuguese
We respond to all privacy-related requests within 15 business days. For data deletion requests, the process may take up to 30 business days due to identity verification requirements and legal retention periods.
Privacy Frequently Asked Questions
The most common questions our DPO receives about data processing at e66bet
No. e66bet does not sell, rent, or share your data with advertisers or external marketing companies. The only promotional communications you receive from e66bet relate to the platform's own products and offers — such as casino promotions, slots tournaments, or Sports Betting news. Even these communications require your consent, which can be withdrawn at any time in your account settings or via the unsubscribe link included in every email.
Identity verification — known as KYC (Know Your Customer) — is a legal obligation for platforms that process financial transactions in Brazil. It protects you against fraud (ensuring no one can withdraw funds from your account but you), keeps us compliant with COAF anti-money laundering regulations, and meets payment processor requirements. Documents are stored in encrypted form and retained for the minimum period required under Brazilian law.
Yes. You have the right to request deletion of your personal data by sending a formal request to privacidade@e66bet.best. It is important to note that certain data must be retained for legally mandated periods — financial records for at least 5 years and access logs for 6 months — and cannot be deleted before those periods expire, in accordance with Brazilian law. Data not subject to mandatory retention is permanently deleted within 30 business days of the request.
All transactions via Pix, bank slip, credit card, or wire transfer are processed with 256-bit SSL encryption — the same standard used by digital banks such as Nubank, Itaú, and Bradesco. Full card details are never stored on e66bet's servers: only a secure token generated by the payment processor is retained to facilitate future transactions. Your Pix key is stored in encrypted form and used exclusively to process your withdrawals.
After account closure, e66bet stops all data processing for marketing and service use purposes. Data is retained only for as long as required by law: financial and identity records for a minimum of 5 years, access logs for 6 months. Once legal retention periods have been met, data is permanently and securely deleted from the platform's systems. If you wish to request early deletion of data not subject to mandatory retention, simply send an email to privacidade@e66bet.best.